With the correct admin permissions enabled, an admin will be able to log in as another member in the system. This is helpful if a member is having difficulty making a payment.
- Navigate to the desired account.
- Select People in the Account Details Menu.
- Select Login in the far left column next to the name of the person needing to be logged in as.
- Selecting the envelope sends a login link to the person's email on file.
If "Cannot Login" is listed instead of "Login", reference Why Can't My Members Log In?