We want your guests to have the best High Holiday experience possible. So, here are tips on what you can do to best prepare your websites and communities:
- If you are hosting a ShulCloud website page with an embedded player, set up a new ShulCloud website page, embed your player, and remove any sidebar, footer or internal page banner widgets. This will help the page load as quickly as possible.
- Ask your members to confirm they can access your stream both on ShulCloud and directly so you can avoid any last-minute questions or troubleshooting.
- Communicate streaming links
well ahead of time and advise members to save the page in their bookmarks. - Provide multiple links for accessing any livestreams and start your streaming ahead of services beginning (15-30 minutes) to allow members to join at their convenience.
- For members who may not be as technologically savvy, provide additional
instructions on how to access (including screen shots, if possible). - If a problem occurs during your services, please visit our status update page BEFORE opening a ticket.