Auto Update is a feature whereby the card issuer, after updating a valid credit card, shares the updated information and passes that data to the card brands.
The updated information is passed to merchant processing platforms, including Shulware Integrated Payments and its partners.
If an cardholder with a valid saved payment method has an update to their credit card (new number or updated exp. date) the payment processing platform will be updated and the card holder’s ShulCloud saved payment method will be updated.
Not all card issuers participate in this program. If a card issuer does not participate then there is not a way to automatically update the card on the platform or on the saved payment method.
As long as the payment processing platform has a valid expiration date (including from the auto update feature) a payment will successfully process, even if the expiration date on the saved payment method has not been updated.
