Online Payments: Processing Fee Invoices (Reference)

Introduction

The Processing Fee Invoices page lists charges a synagogue receives from ShulCloud for the use of the Integrated Gateway. Shuls are only charged for payments processed through the integrated gateway. There is not a monthly charge if the gateway is not used.

Integrated Gateway Invoices

Fields	Description
1. Date Selection	Select the number of months to view Integrated Gateway Invoices. Options include: Last 12 Months Last 24 Months Last 36 Months
7. Invoice Overview	Invoice ID: Unique invoice ID. Posted Date: Date invoice was posted to account. Paid Date: Date invoice was paid.  Invoice Amount: Total due for invoice. View Invoice: Opens a new window displaying the invoice details. See image below.

 

Invoice Details

Fields	Description
1. Print Invoice	Provides option to print to PDF or a printer.
2. ShulCloud Information	Displays ShulCloud as the company providing the invoice.
3. Invoice Number	Specific invoice number, PO#, and date of the invoice
4. Bill To	Displays the name of the congregation billed.
5. Monthly Volume Processed	Displays the total amount processed through the ShulCloud gateway for the month.
6. Combined Fees	Displays accrued fees based on the monthly volume processed.
7. Payment Terms	Displays how the invoice is paid. All congregations are on auto-draft.
8. Soft Descriptor	Displays the name of the congregation billed.
9. Summary of Item Description	Displays a summary of how payments were collected throughout the month, such as: Visa/MC/Disc Processing Fees (for individual payments) ACH Processing Fees (for individual payments) Monthly Credit Card Transaction Fees (for recurring payments) Monthly ACH Transaction Fees (for recurring payments)
10. Volume	Amount collected through the gateway for each item for that month.
11. Fee Amount	Fee charged to congregation based on volume of each item.
12. Date	Date of processing fees - Item description & volume are totaled for the day.
13. Item Description	Matches one of the four categories listed in Summary of Item Description.
14. Volume	Amount of each item for the date listed.
15. Fee Amount	Fee charged to congregation based on volume the item for the specific date.
16. Total Fees	Total fees incurred in the month.
17. Invoice Date	Date of invoice (Duplicate of information from top of invoice).
18. Terms	Displays how the invoice is paid. All synagogues are on auto-draft (Duplicate of information from top of invoice).
19. Customer ID	Unique ShulCloud Customer ID.

 

Questions

For questions regarding your Payment Fee Invoice, please contact Support at [e-mail].

Related Resources

• Online Payments (Feature Overview)